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Case Study: Hyatt Regency Wind Watch

CONCEPT: Hauppauge, NY on Long Island may not be a resort destination, but with an adjacent golf course, a health club and pool facilities, the 358-room Hyatt Regency Wind Watch does provide a resort-like setting for guests. Following its acquisition in the summer of 2004 by Highland Hospitality Corp., the former Wyndham Wind Watch was quickly entered into a $10.2-million renovation to introduce Hyatt aesthetics and reinforce the resort ambiance in what is actually a suburban surrounding environment. “We introduced more in the way of clean lines and maximized and leveraged the resort feel because it’s next to a golf course,” explained John Nelson, a principal with Looney & Associates, the project’s interior designer.

EXECUTION:
The renovation commenced in January 2005 and was completed by July 2005. In that short time frame, part of the lobby lounge was converted into a contemporary and relatively small restaurant compared with the two-and-a-half-story one that had resided at the property. Most of that space was converted into an elegant meeting venue with leather chairs, custom lighting and sheers and casual fabrics, Nelson said. Meanwhile, the guestrooms and bathrooms, were basically gutted and refurbished with contemporary residential décor and a color palette of earth tones. Rich wood and leather furnishings, elegant accessories and artwork were also added. In the bathrooms, bow-fronted vanities were installed along with glass and nickel-finished towel and amenities stands and new fixtures, mirrors, lighting, marble tile flooring, wall coverings and tub surrounds.

RESULT:
Mark Pardue, general manager of the hotel, reported that guests have been remarking favorably, and the hotel’s operating statistics are on the rise as are future business bookings. The aggressive renovation schedule was practically “unheard of when considering the scope of the project,’ Nelson said. “The rooms were done with no models and the bathrooms were taken down to the drywall, which is unheard of in that kind of time frame.” Nevertheless, everyone involved made the project come to perfect fruition in the end. As a result, Nelson maintained that the property has been transformed into the “best hotel on Long Island.”